Nov. 5, 2021

Jonatan Pantanowitz, EVP Business Development at Livinguard

Jonatan Pantanowitz, EVP Business Development at Livinguard

During 2020 Jonathan has been in a crucial leadership position, steering Livinguard through a unique inflection point in its business and building the teams to drive brand building, communications, and sales for Livinguard’s antiviral, reusable face masks, and several other new products. Jonathan has a wealth of business and leadership experience, having spent the previous 14 years with 3M, where amongst other roles he was Managing Director, 3M Israel. As an innovation enthusiast, he established the first connections between 3M and the Israel Innovation ecosystem and held the position of New Tech Scout for 3M New Ventures in Israel. During his tenure, he held board seats with 2 start-ups and was involved in several other investments on behalf of 3M. A sports enthusiast in his spare time, Jonathan volunteers as a board member of the Israel Cycling Federation. Jonathan holds a BA in Business & Communication from the Tel Aviv College of Management and an MBA from The Edinburgh Business School.

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Welcome to the Latin MedTech leaders podcast.

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A conversation with med tech leaders who have succeeded or plan to succeed in Latin America.

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Please subscribe on your favorite podcasting platform, apple podcast, Spotify, Google podcast, Amazon music is teacher tune.

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I heard radio Pandora or welcome to the Latin metec leaders podcast.

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AA conversation with leaders who have succeeded or plan to succeed in Latin America today, our guest is Jonathan Pantana witch.

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He's living towards, uh, executive vice president of business development.

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Jonathan has a wealth of business and leadership experience.

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Having spent the previous 14 years with 3m where among other roles, he was managing director for 3m in Israel.

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He established the first connections between 3m and the Israel innovation ecosystem and held the position of new tech scout for 3m new ventures in Israel during his tenure, he held board seats with two startup companies and was involved in several other investments on behalf of, of 3m.

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So Jonathan, it's great to have you here today.

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Welcome to the show.

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Thank you, Julio.

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I am really, uh, super pleased to be here.

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Thank you very much for inviting me.

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I'm really looking forward to, uh, uh, uh, to the next few, uh, minutes where we're going to discuss about, uh, Latin America.

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And I really want to compliment you for an amazing show that you're running.

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It's really, really impressive.

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So once again, thanks.

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Thanks for having me over.

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Awesome, Jonathan, thank you for the account words, what our show is shortly.

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Uh, uh, I'm very proud of what we're building here.

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We are the only outlet for, um, uh, all things related Latin America with medical technologies.

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So

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Pretty amazing.

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Yeah.

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Excellent.

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Thank you.

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All right.

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So let's get started, um, with your journey to Latin America, Jonathan, how you got involved with the region on a personal and professional level.

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So, um, if it's okay with you, I'll start with a personal, I actually married, um, with, uh, my wife, uh, Miha um, was born to, uh, to native Argentinians, uh, that, uh, came to Israel and, uh, you know, grandparents from, uh, from Argentina.

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So, um, I can tell you, I re I, I remember coming, uh, to one of the first, uh, dinners at my, uh, wife's house and it was the time of the, of the world cup.

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And there was, uh, you know, some kind of game my, I don't remember if it was Argentina playing or, uh, or England was, was playing.

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And I was kind of saying just before we were entering, you know, I, I really like the, the, uh, the English team and she kind of told me whatever you do, don't say that for, uh, during dinner.

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So, um, I, um, I really, you can say I married into the Latin, uh, uh, you know, uh, passion and love for food for people.

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Um, and it's, uh, it's amazing.

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Excellent.

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I'm really happy to hear that.

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Thank you.

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On a professional note, um, um, you know, definitely when I was, uh, in 3m, I got exposed to, um, a lot of our activities in, in Latin, in Latin America.

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Unfortunately, I was not able to work directly, uh, in Latin America, but the exposure just to the leadership that came out of Latin America and the diversity, um, you know, I always remember, I remember this very well that on my first visit to 3m headquarters in St.

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Paul, you know, I was, you come to this huge headquarters.

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I felt a little lost.

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I, you know, I didn't know, uh, um, where I was going.

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And one of these guys, he was head of the business in Latin America, kind of saw me in the international, uh, um, scene.

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And he took me under his wing.

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He said, Hey, Jonathan, come for lunch.

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And immediately we were able to, we were able to connect.

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And he was a very, very senior guy, but he was completely to earth.

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So for me coming from, from my culture, uh, it's really, it's really easy for me.

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And it's comfortable to me to be able to connect on a very personal level on a very warm level, uh, with the cultures, the different cultures from, uh, uh, from Latin America.

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I was also always impressed by, um, the hunger for innovation, um, and, uh, for technology and, and the fact that, um, it's, uh, while it many times it's categorized, it's Latin America, it's really V era of colors.

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It's, it's, you know, you, you get, you get everything.

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And, um, you know, the, the, the people that I have I have met and the leadership I have met has always been super sharp, but super warm as human beings.

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And to me, that makes a huge difference.

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Hmm.

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Fantastic.

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I'm really happy to hear that.

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That was good.

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So, um, what trends do you see happening right now in Latin America that are, uh, making Latin America a great place to do business at Jonathan?

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Um, so I think the, the first things that, uh, that I mentioned is, uh, hunger for technology.

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I think, uh, I think hunger for technology is, um, is really, um, growing and we're seeing a lot of interest in, uh, new technologies, I think, generally speaking, but definitely also in, in healthcare and the need to bring in, uh, more technologies.

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I think we're seeing, um, some shifts in regulatory as well.

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When we see, um, maybe traditionally it was mostly, uh, the, you know, reliant on adopting either us or European, uh, regulations, but now really establishing own sets of, uh, regulatory requirements, definitely in some of the, uh, larger and more advanced countries.

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So this as a company that is looking, uh, to, you know, to be successful in Latin America, uh, really is a, is a flag for us to understand this and be prepared for this in terms of understanding the regulatory, uh, landscape.

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So it's not enough only to get your us re uh, kind of ticked off or your European regulatory ticked off.

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You really need to understand the local landscape.

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So I think that's another, uh, another big change.

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Um, I think as, as, as it's happening globally, and especially after the pandemic, the need, uh, for having, uh, tick technologies that are also disruptive on the one hand, but preventative in the nature for, you know, for healthcare, for preventative healthcare, uh, like our technology that is all about disinfection of materials, of fabrics, of different substrates.

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I think this is, uh, another change, uh, that we are seeing.

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And, um, this is continuing to happen in what is, I think, uh, you know, a trait of Latin America, which is a very, very competitive, uh, environment.

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Um, it really requires you to, you know, to be, to be on your toes and understand that, um, each country has a little bit of different, uh, different color has different needs.

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And I'd say, um, um, you know, as a, as a word of caution, uh, I say this to anyone listening, but I say it, first of all to myself is that there really needs to be a fundamental decision to go into Latin America because you either go all in, um, you know, or, or leave it for when you are ready to go all in.

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And I think, uh, I, I think we, you know, we might have, um, um, you know, double footed ourselves, um, you know, in, in the beginning, but I think now we're getting ready and we are understanding you really need to respect Latin America as, as a market in order to be successful there.

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If, if there's one thing I learned, it's, it's that?

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Mm, great answer.

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Yeah, yeah.

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You, you answered my sec, my, my next question, which was gonna be, how do you see Latin America as a land of opportunity to do business?

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So in essence, you pretty much summarized everything as yes, it's a, is a line of opportunity if you're willing to take it seriously.

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Absolutely.

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Absolutely.

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And, and, um, and, and we, and we understand this and, um, I think maybe we did not understand this well enough in the beginning.

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I'm, I'm, um, I'm honest enough to, uh, to say that.

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And I think, uh, you know, a true leader is one that can recognize, uh, what is also done wrong and correct, and, and correct course, uh, as needed.

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And that's what we're doing now in regards to Latin America.

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And that's also one of the reasons why I've been so excited to, to come on your show.

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Excellent.

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Excellent.

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All right, Jonathan, let's talk a little bit about your technology.

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What is it that makes your product so special?

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And then we, uh, move on to individual countries, your experience, or your plans in Columbia, Brazil, Chile, et cetera.

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Sure.

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So living art has, um, uh, has been a technology in development for, uh, over 10 years, uh, by the founder, uh, Sanji Swami, who came from the textile, uh, industry and, um, in the textile industry, there's been for many years, um, uh, several technologies around, uh, um, uh, anti odor, uh, that embed, uh, different types of chemicals in the, in the technology to, um, uh, fight bacteria.

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So this is being perfected, uh, with, uh, multiple patterns and, and hundreds and hundreds of, of, uh, of different trials, on different stuff, up rates and validated by multiple, uh, research, uh, institutes and universities.

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And, um, um, we really were presented with, uh, obviously a huge challenge, but also huge opportunity, uh, with the, the pandemic and with a very, very small team.

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We were able to, uh, um, um, to rally around the opportunity and really, uh, deliver in a big way.

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So I was, uh, privileged to be together with the founder and a, and, uh, a few other people at the forefront of this opportunity and to steer living guard into capturing this opportunity, uh, around, you know, building the team, building our, and, uh, building the business in the beginning, definitely around our face mask business, which was, uh, you know, the, definitely the product of, uh, 2020 for, for many people.

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And to do it in a way, which is, um, gives the highest level of protection, highest level of, uh, of, uh, performance comfort.

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And I, uh, not less important in a very sustainable way.

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So our masks are, have been, you know, are reusable.

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You can use them for over six months with washing them occasionally.

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And, um, our masks have reduced the need for 6 billion throwaway masks, and we all know, uh, the big damage that, um, uh, the throwaway mask, the polypro and the plastic mask have been doing to the environment, to our oceans.

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Um, and I'm sure even when you walk, uh, the streets, uh, wherever you are in Latin America, if it's in Rio or if it's in, uh, uh, you know, uh, Santiago or, or somewhere else, you're seeing a lot of the single throw away masks, uh, thrown, thrown away on, on, uh, on the floor.

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And it's, and it's really, um, you know, a cause of, uh, despair.

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Um, we've also been very, very active on a social perspective.

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We've recently donated 200,000 masks in India, uh, to help with a dire situation.

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Uh, there we've been donating masks in, in, in other causes as well.

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And, um, uh, we are, um, we're really looking forward now to, to, to bring, uh, the next, uh, line of products that we're working on.

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So it's starting from, uh, work wear clothing, uh, which is both antiviral and antimicrobial and, uh, uh, professional wear for doctors and hospitals.

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And we're, uh, starting, um, probably in the very near future we've we've, um, understood how to get our technology used in plastics and different types of plastics.

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And we're getting this also to get tested on some catheters, for example.

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So, um, catheter born, um, uh, uh, infections are one of the main cause of, of urinary infections or infections born at the hospital when a patient comes in.

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And if we will be able to help reduce that, um, it's really going to help a lot of people in a lot of patients.

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So really focusing on the preventative side of, of, uh, of, uh, medicine and healthcare, um, from a very unique aspect with, um, a company that, uh, has spent a lot of time.

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We have about 10 PhDs in the company focusing on, on, on technology in R and D.

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We have a fantastic lab here, uh, in Switzerland, and we're building a, a larger one because we really believe that, um, the core is coming with the right technology and the future technology.

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And, you know, soon we'll be coming out with, with even, uh, bio side free technology to, to work on, on textiles.

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Um, we've worked for five years with, uh, us EPA and very recently have received, uh, the first EPA approved, uh, self disinfection, uh, approval for a textile.

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So now that's gaining a lot of interest in the us and for many companies and healthcare, healthcare companies and the government and so on.

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So we are really, uh, looking forward to, you know, take everything that we've achieved and now, uh, bring it in an organized way into Latin America.

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What makes your company different from the competition?

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Is there any, anybody else in this space trying to do something similar?

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I think there are quite a lot of companies, um, in this space.

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Some of them are, um, have been around, uh, longer or as long as, uh, as we have, uh, some even more, um, I think in the last year, in the pandemic year, we've seen a lot of companies hop on the boat and, and, um, and try to do it.

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Um, I think where we differ is really in, um, in a couple of areas.

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It's definitely, first of all, the technology we have, I believe what is the most cutting edge technology, and we're keeping the investment on technology very, very high.

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Um, our focus on bringing in, um, safety, uh, in our products and doing multiple testing, uh, both internally and externally, uh, so to bring the safest, uh, product, uh, uh, to our customers.

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And lastly, I'd say, um, is the sustain sustainability angle.

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So both, both in the products themselves, but also in the technologies that they, um, uh, enable our customers to be more sustainable in their operations.

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So I'd say those are the biggest differentiations from a company perspective towards other companies in this, uh, in this field.

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Uh, you know, it's definitely getting a little more crowded, uh, nowadays.

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And, uh, I mentioned earlier about the donations, I think at the end, uh, today, when you choose on which company to partner with, or to work with, you really want to look to at a company that in addition to technology also has a heart.

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Yes.

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Agree.

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And I definitely think that, that we have have a heart and you see that in, you know, the way that people are sorting their hearts in, into, into the work with the living art, uh, and also our actions, uh, speak louder than worlds, uh, in terms of the way we're, uh, helping, uh, areas with donations and working with, uh, uh, with, uh, these types of organizations to help people

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In.

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Yes.

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And it's a beautiful way to market a product doing good, because people start adopting the product for free.

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I mean, they enjoy the benefits and for a great cause.

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And, and, and the words start to spread out about the, the, uh, the technology.

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Absolutely.

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It's, um, it's a good way.

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Um, you know, I think on both of these, uh, I definitely think it's a fantastic trend.

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Um, but I think, um, like we've seen also in the area of sustainability and also as we've seen in the area of social responsibility, um, I think any action is, is good action, and it's better than having none, but I think we also see a lot of, um, people doing some manipulations around this and, uh, um, you know, using name dropping and just building a nice sustainability site.

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It's really, um, uh, you know, I, for me, it's something that I'm personally very, very passionate about.

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I, I held, uh, a global, uh, uh, I had a area, a leadership position in 3m around sustainability.

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I was able to get really close to this and,

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Oh, did you really?

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Oh, okay.

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Yes.

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And I, and I'm using these learnings now and, uh, you know, I've become very close and passionate about this.

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And I think, um, um, we all, as consumers, as business people, uh, need to be, be really critical when we look at these types of, uh, initiatives, are they genuine?

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Uh, you know?

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Yeah.

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Or are they, uh, just a nice, uh, you know, makeup?

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Yeah.

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Uh, so I'm definitely, uh, pushing that, uh, for living art.

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We, we do it, we do it the genuine way.

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And I'm happy to say that up until now.

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We've been in able to do that

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Yeah.

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With a, with a heart, as you said.

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Yeah.

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I like that.

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And, and, and also a quick side comment, this issue of the, the pollution, the trash that we're generating.

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I think the, the remedy is worse than the problem.

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I mean, just by looking at the sustainability sustainability aspect of it is, is, is in itself a huge repercussion of the, um, actions that we've taken as, as, as society to stop the virus from spreading, not to mention alcoholism, poverty.

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Sure.

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Bio, domestic violence, all that stuff, uh, elective procedures that never happen.

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People die.

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I mean, it is just overwhelming.

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So anyway,

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You know, just, just to, to finalize on the sustainability point, I, um, you know, I realized, uh, in the beginning of the pandemic, you know, in the beginning of the pandemic, it was where anything you can to cover your, your, your mouth and face.

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Yeah.

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Um, and if, you know, the best availability was a reusable mask, that's fine.

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It was, you know, safety for the masses.

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I'm talking now to, you know, to customers and to partners.

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And we are seeing, you know, the trend for face masks, for example, go down and go back to do, but funnily enough, um, people are actually liking, starting, especially in the Western world.

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And I don't know, I, I know less about what's happening in, in Latin America.

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People are definitely more used to wearing face masks and they like the fact that they also not only they didn't get COVID, they also didn't get the, a flu.

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Hmm.

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That's true.

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That's a great point.

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And they were less, uh, sick and Hey, so if I need to go on a bus ride, or if I need to go on a train ride, you know, I'll put on a face mask.

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And now that the hysteria is a little down and the anxiety is a little down, people can add some additional, uh, thought process to their choice of product of mask.

00:20:58.059 --> 00:21:03.200
So how can I choose a product where I'm a little more responsible to the environment as well?

00:21:03.619 --> 00:21:10.630
So choosing, you know, I wanna be safe, but choosing also something that can protect the environment.

00:21:10.631 --> 00:21:29.059
And I think it's up to, you know, the business leaders, the thought leaders, um, uh, you know, the celebrities to sh to show the way in that regard the politicians, you know, the, the, the ones that set the, uh, the trends make that decisions because people will follow.

00:21:29.890 --> 00:21:30.180
Yeah.

00:21:30.181 --> 00:21:39.220
And, and also something that looks good that matches your clothes that matches your style, your personal style and something that incorporates technology.

00:21:40.029 --> 00:21:40.380
Right.

00:21:40.660 --> 00:21:40.660
So

00:21:40.730 --> 00:21:43.859
I'll tell you a little story about, uh, something that, that looks good.

00:21:44.940 --> 00:21:57.000
Um, I was, um, pushing really hard, uh, that we launch, uh, spring, summer, uh, face mask collection in kind of pastel colors.

00:21:57.269 --> 00:21:57.559
Okay.

00:21:58.299 --> 00:22:04.920
And, you know, you always have the skeptics that say, uh, first of all, you had supply chain say, oh, we'll have more SKUs.

00:22:05.019 --> 00:22:06.359
Why do we need more SKUs?

00:22:06.361 --> 00:22:07.200
We don't need, yeah.

00:22:07.759 --> 00:22:15.069
Um, why do we need so many products who's gonna want, and we launched it last week and it's been a hit because people, oh, people

00:22:15.349 --> 00:22:16.029
Beat everybody too.

00:22:17.369 --> 00:22:24.029
So it's, uh, you know, in, in one week it's become, uh, you know, 20, 20 over 20% of our sales

00:22:24.289 --> 00:22:25.109
In one week.

00:22:26.589 --> 00:22:35.009
And because, you know, people again, after this, the first few months of the anxiety, people say, okay, this is part of my life now.

00:22:35.119 --> 00:22:35.410
Yeah,

00:22:36.049 --> 00:22:36.049
Exactly.

00:22:36.410 --> 00:22:37.130
I wear sunglasses.

00:22:37.269 --> 00:22:38.769
So why don't I wear something nice?

00:22:38.910 --> 00:22:50.359
Why don't I, uh, especially, you know, if you're a little bit fashion oriented, I, you know, I match it to my, to the shirt or I match it to my dress if you, if you're a lady or, or whatever.

00:22:50.460 --> 00:22:56.440
So I think, I really think, uh, this market is gonna go to, to that direction.

00:22:56.539 --> 00:22:59.640
And we are definitely, uh, we're going in both directions.

00:22:59.799 --> 00:23:08.200
So we're going also into the fun and fashion, but our first and foremost is going into the, uh, really more heavily, uh, regulated.

00:23:08.339 --> 00:23:12.109
So we're getting ready to have FFP two certification.

00:23:12.589 --> 00:23:18.910
So the highest level of certification we are ready today have a, we have our, our medical type one mask.

00:23:19.009 --> 00:23:26.750
And now we, we are going to be launching medical type two R mask, uh, which is good for healthcare workers, for hospitals, for clinics and so on.

00:23:28.910 --> 00:23:31.099
Uh, but Hey, a doctor wants to look good as well.

00:23:31.319 --> 00:23:32.779
The nurse wants to look good as well.

00:23:33.670 --> 00:23:34.299
Don't you think?

00:23:35.069 --> 00:23:35.420
Agree.

00:23:35.421 --> 00:23:36.059
Totally agree.

00:23:36.779 --> 00:23:39.700
Uh, before we move on, we're almost 20 something minutes.

00:23:40.400 --> 00:23:50.680
We haven't talked about the countries in Latin America yet, but, uh, but, uh, I, I, I, I joke that, uh, before the pandemic, if you get into a bank with a face Mac, you call the police.

00:23:52.099 --> 00:23:54.160
Now it's become a symbol status.

00:23:55.119 --> 00:23:56.720
You have a, a face Mac in the bank.

00:23:57.799 --> 00:23:57.799
Yeah.

00:23:58.000 --> 00:23:58.000
Yeah.

00:23:58.299 --> 00:23:59.799
Things have changed dramatically.

00:24:00.000 --> 00:24:01.880
I mean, our perception of how we behave.

00:24:02.079 --> 00:24:04.319
And anyway, uh, Jonathan, let's move on.

00:24:04.759 --> 00:24:08.029
Let's talk about Latin America specifically about your plans.

00:24:09.069 --> 00:24:13.950
Uh, what do you have, um, in, in, in your plans for the region, what countries are you targeting?

00:24:14.230 --> 00:24:15.349
And, and this are there please.

00:24:16.289 --> 00:24:40.589
So we're, um, our first priorities are, um, Brazil, Mexico, um, Chile, Argentina, Argentina, and Columbia, um, not, you know, naturally, uh, you know, Brazil and, and Mexico due to their, uh, uh, overall size.

00:24:41.190 --> 00:24:42.990
Uh, they're super interesting for us.

00:24:43.950 --> 00:24:52.660
Uh, Chile, I think has a unique, uh, uh, kind of, uh, structure and advancement, uh, to the way they they're receptive to new technologies.

00:24:54.099 --> 00:24:58.980
Um, and, uh, and, you know, we wanted to add a couple of others.

00:25:00.579 --> 00:25:09.509
Um, we're currently engaged in a few, uh, dialogues with potential partners, uh, for all of these territories.

00:25:09.599 --> 00:25:26.349
We're also looking for ways to increase our, uh, outreach now and, uh, and engage directly with some customers and, uh, start getting our, um, uh, you know, building some preliminary kind of brand building exercises.

00:25:27.269 --> 00:25:30.980
Uh, so this is happening for, for multiple territories.

00:25:31.299 --> 00:25:34.299
Some, some dialogues are more advanced, uh, than others.

00:25:35.140 --> 00:25:40.180
Um, we haven't committed anything yet in any of these territories.

00:25:40.660 --> 00:25:50.250
We're, um, I think, like I mentioned in the beginning, um, we really wanted to try and do things quickly, uh, a year ago.

00:25:51.329 --> 00:25:53.650
Uh, but we probably ended up barking up the wrong tree.

00:25:53.829 --> 00:25:57.650
And, you know, I think many of the listeners can probably identify with that.

00:25:57.651 --> 00:26:00.809
Maybe they had this experience, uh, in their penetration.

00:26:01.430 --> 00:26:03.450
And we kind of, we took a step back.

00:26:03.509 --> 00:26:12.359
We regrouped we've, we've, uh, aligned our, our structure now to better handle and, and put the right focus and attention on Latin America.

00:26:12.420 --> 00:26:13.720
So this is what we're doing now.

00:26:14.339 --> 00:26:30.309
And the second thing we're doing, I'd say the second thing we're doing in parallel is a very thorough regulatory, uh, assessment of the situation for technologies like ours, uh, in these company, in these countries that I, uh, that I mentioned.

00:26:30.890 --> 00:26:51.400
So we're understanding what is the kind of status quo and based on that, we'll be able to analyze, because what looks like, uh, possible is that, uh, in some of the countries, at least, uh, will be entering a bit of, um, almost embryonic of kind of white space.

00:26:51.859 --> 00:27:13.109
And we can, uh, with the right partner, we can probably influence, um, you know, the regulatory space in, in such that it will, um, uh, start looking at preventative, uh, hygiene, uh, disinfecting technologies, um, with the right kind of, uh, uh, mindset.

00:27:14.170 --> 00:27:16.029
So that is what is going on.

00:27:16.349 --> 00:27:25.019
Uh, at the moment, we're also looking for opportunities, uh, to maybe do some good, uh, in the process in, in order to help, uh, Brenda, our bra.

00:27:25.079 --> 00:27:43.700
And, you know, like I mentioned, the donation that we did in, in, uh, in India, we are happy to look at opportunities to do that as well in, in Latin America, because we think, um, like I said, because we're coming and we, we, we mean business and we are serious about Latin America.

00:27:43.799 --> 00:27:55.849
So I think we need to show that we're, you know, we're not only after our own business, we really care for the, um, you know, for the environment we care for the, um, for the people, um, in this region.

00:27:57.130 --> 00:27:59.250
Uh, so we're looking at all these three aspects at the moment,

00:27:59.990 --> 00:28:07.759
And I applaud your initiative to tackle the Latin American market as separate set of countries.

00:28:08.119 --> 00:28:14.880
That's a fragmented market is not a unified is, is not a one thing fits all right.

00:28:14.900 --> 00:28:15.880
One size fits all.

00:28:16.440 --> 00:28:27.150
It is a very fragmented is actually one of the, the challenging, uh, aspects of Latin America is 30 something countries, 600 on something million people.

00:28:27.269 --> 00:28:30.549
I mean, it's a huge market, but it's very fragmented.

00:28:30.930 --> 00:28:34.630
You have to take country by country and you're doing the right thing.

00:28:34.631 --> 00:28:48.339
In my opinion, you are targeting the main countries in the region and, and, and separating your strategy in each one with separate partners and, and, and understanding the regulatory, uh, pathway to get your products approved.

00:28:49.079 --> 00:28:53.660
And, and, and your market plan for each country has to be different.

00:28:54.259 --> 00:28:54.259
Yeah.

00:28:54.260 --> 00:29:04.700
Different healthcare systems, different needs, different social dynamics, even though we all speak Spanish in Latin America, uh, it is not the same, you know, that, I mean, you've travel.

00:29:04.940 --> 00:29:07.170
I mean, Argentina is all the same as Mexican cool.

00:29:07.171 --> 00:29:07.970
Totally different.

00:29:08.450 --> 00:29:08.450
Okay.

00:29:09.049 --> 00:29:09.049
Yeah.

00:29:10.329 --> 00:29:10.450
All right.

00:29:10.509 --> 00:29:14.809
So, um, have you visited other countries beyond Argentina or during,

00:29:15.690 --> 00:29:17.890
Um, uh, no, I have, I have not.

00:29:18.329 --> 00:29:19.890
I've, I've actually not visited Argentina.

00:29:20.009 --> 00:29:28.680
I, I, the story about the, the parents is, did not have in Argentina, but I have not visited the, uh, Latin America yet.

00:29:28.910 --> 00:29:42.559
It's, um, it's, um, it's, uh, it's a hole in my, uh, in my, uh, international, uh, travel, uh, um, education.

00:29:43.200 --> 00:29:43.279
All right.

00:29:43.420 --> 00:29:56.480
And, um, you know, it's, it's definitely an area where, um, where, where I, I, I I'd, I'd like to go, you know, I have, uh, I was speaking to my wife, um, over, uh, over the weekend.

00:29:57.359 --> 00:29:59.799
Um, and, um, there's a dream.

00:30:00.000 --> 00:30:15.150
I have my, uh, retirement and I have, I had a friend, uh, that, um, that worked with me and when he retired, he took one of these, um, land rovers, and really fixed them up into a kind of, um, sleeper and so on.

00:30:15.259 --> 00:30:16.230
I've seen that a lot.

00:30:16.490 --> 00:30:27.180
And he, you know, he put it from Europe on a, on a ferry, traveled to Latin kind and drove all through Latin America with, um, um, with the land Rover.

00:30:27.279 --> 00:30:29.099
So I'm definitely planning to come before.

00:30:29.500 --> 00:30:34.900
Uh, I retire, uh, cause, uh, like I said, we mean business about Latin America.

00:30:35.079 --> 00:30:47.730
So once it's gonna be a little more easier to travel with, uh, Corona and COVID test and so on, uh, we, uh, we look forward to do, you know, do a, a round there and meet, uh, meet some of our potential partners there.

00:30:47.990 --> 00:30:58.940
And, uh, you know, like I, like I opened when you asked me about, you know, my personal experience and, um, you know, for me, um, I'm, I'm, I'm a old timer.

00:30:59.339 --> 00:31:05.450
Uh, and, uh, and for me still, you know, per there's, nothing can be the personal touch I've been, uh, totally

00:31:05.539 --> 00:31:05.890
Agree.

00:31:05.910 --> 00:31:10.769
Yes, I've been, I've been suffering from zoom Otis or whatever you can call it.

00:31:11.289 --> 00:31:11.289
And

00:31:11.450 --> 00:31:12.569
So fatigue as well,

00:31:13.039 --> 00:31:13.730
Zoom fatigue.

00:31:14.009 --> 00:31:15.210
So I really need to meet some people.

00:31:15.410 --> 00:31:18.009
I really need to shake some hands, shake some hands.

00:31:18.089 --> 00:31:19.450
I really need to get some hugs.

00:31:20.490 --> 00:31:27.880
Um, uh, when doing some business, looking forward to doing that in Latin America, that's definitely the place to, um, where that is.

00:31:27.881 --> 00:31:29.480
So is gonna be so, so important.

00:31:30.279 --> 00:31:32.680
Actually, you are bringing up a very, very good point.

00:31:33.160 --> 00:31:36.640
That's one of the things that make Latin America different from other regions.

00:31:37.910 --> 00:31:39.039
It's the personal touch.

00:31:39.059 --> 00:31:43.200
People wanna do business with you if they like you as a person.

00:31:44.369 --> 00:31:46.910
So they invite you to their house.

00:31:47.910 --> 00:31:50.230
I mean, the first time they meet you, they invite you Yu Casa,

00:31:50.670 --> 00:31:50.670
Casa

00:31:54.680 --> 00:31:59.390
Yesss, and you have to have tequilas with them, even if you don't like tequila.

00:32:00.029 --> 00:32:00.029
Okay.

00:32:00.230 --> 00:32:00.869
It's part of the game.

00:32:01.230 --> 00:32:05.380
It is, is you have to force yourself to have tequila pretend that you are having a tequila.

00:32:06.019 --> 00:32:07.339
Cause that's the way it is.

00:32:07.720 --> 00:32:09.460
That's the way they get to like you.

00:32:09.940 --> 00:32:21.980
Well, I think the good, the good thing in, in Latin America that you you'll always, you'll always have some food first with the tequila, so you don't need to be get, you know, too worried of just having alcohol on an empty stomach.

00:32:22.160 --> 00:32:24.299
So if it comes with some yeah.

00:32:24.809 --> 00:32:25.809
You know, a good piece of good

00:32:26.250 --> 00:32:29.529
Tacos, a good pizza in Columbia.

00:32:29.829 --> 00:32:30.049
Yes.

00:32:30.150 --> 00:32:30.369
Yes.

00:32:30.789 --> 00:32:31.569
That's very true.

00:32:31.910 --> 00:32:36.730
Anyway, Jonathan, so we're close to the end of the show, but let's, let's talk a little bit more about countries.

00:32:37.170 --> 00:32:53.880
Um, have you found any, any particular difference between Mexico or Brazil or Columbia, Chile, these countries you're targeting in terms of how these shooters work, uh, the regulatory requirements, what are the challenges that you've seen in, in this journey that you're starting?

00:32:53.990 --> 00:32:54.279
Yeah,

00:32:54.599 --> 00:33:13.450
I, I can say, um, one of the things that we've, um, we've seen, uh, specifically about Mexico Brazil is, um, the very strong need to be able to have a dialogue also with the government entities.

00:33:13.799 --> 00:33:22.119
It's not enough, uh, to be connected, um, you know, fit partner or with a distributor or with the agent.

00:33:22.380 --> 00:33:34.799
And so on either your partner needs to have the ability to have a professional dialogue with, uh, the government entities, or you need to be able to, to, to do that in, in a separate way.

00:33:34.859 --> 00:33:45.109
So it's, um, we've learned and we are learning more, uh, that, that it's gonna be, um, a very, very crucial element of our, uh, penetration strategy.

00:33:46.349 --> 00:34:02.460
I think in that regard, again, maybe it's early, early days to say, I think maybe in Chile, um, there will be a little more receptiveness for, for new technologies, for trials to doing something maybe on a smaller scale, but faster.

00:34:04.500 --> 00:34:10.059
Um, so these are some of the things we're, we're, uh, uh, we're learning again.

00:34:10.260 --> 00:34:14.500
I think there's, you know, the it's, it's not all good obviously.

00:34:14.840 --> 00:34:31.329
And, um, we know that in, in, in some of these countries, you also need to pay attention you to doing the right thing, uh, to, uh, you know, corruption or, or, and things like that.

00:34:31.590 --> 00:34:37.530
So we we're playing, you know, we, we, that's why we kind of taking it step by step.

00:34:37.730 --> 00:34:41.090
We, we don't wanna do anything, uh, um, uh, stupid.

00:34:42.599 --> 00:35:00.070
Um, and, uh, but I think, um, with the right, uh, partner with an established partner, with an experienced partner, um, we will be able to, you know, to manage, uh, the complexities, uh, that zone, these countries, uh, um, present.

00:35:01.539 --> 00:35:02.309
Yeah, agree.

00:35:02.610 --> 00:35:31.809
And so I will add that, um, your product lends itself to mouse marketing, and whether you do it or the shooter, that's another story, but, um, at least in Columbia, which is the country that I, where we do most of our work, you, I know the regulatory pathway really well, allow us not allowed class one product can be mass marketed directly to the consumer directly to the end user in buyer.

00:35:32.269 --> 00:35:51.119
So without, without permission from the regulatory agency for class two, a to B and class three, yes, you can also do direct to consumer marketing, but you have to get permission of the, the ads and everything, the pieces that you're gonna, um, place on social media, et cetera.

00:35:51.780 --> 00:35:57.469
But, um, for class one products, you know, very low risk like yours.

00:35:58.030 --> 00:35:58.030
Yeah.

00:35:58.090 --> 00:36:00.550
You can set up very easily in a week.

00:36:00.570 --> 00:36:14.309
You can set up a, a very effective social media, Facebook, Instagram campaign to bring potential users to the funnel, to the website, to a landing page, and then the distributor can fulfill the demand.

00:36:15.070 --> 00:36:15.070
Yeah.

00:36:15.190 --> 00:36:38.889
So, and I think you, you mentioned Columbia it's think, uh, Columbia was one of the countries that, uh, stood out to me looking at countries that are putting sustainability and, uh, you know, environment and, uh, protecting wildlife and, and, you know, the nature, um, in the very forefront of, of what the country is doing.

00:36:38.989 --> 00:36:39.889
Yes, exactly.

00:36:40.030 --> 00:36:47.130
And the reason for that, well, that's, that's the reason that I see there may be some other good reasons.

00:36:48.090 --> 00:37:00.650
Um, but, uh, one of the reasons, one of the, the, the trends happening in Latin America is that the O E C D is having a stronger influence in the region.

00:37:01.329 --> 00:37:01.329
Okay.

00:37:01.389 --> 00:37:11.969
So their first country to, to obtain a CD membership to gain membership was, uh, Chile, um, years ago.

00:37:12.369 --> 00:37:15.170
I mean, Chile is a very forward looking country in Latin, Latin America.

00:37:15.519 --> 00:37:17.449
Many people say that Chile is in a third world.

00:37:17.451 --> 00:37:18.650
Country is a second world country.

00:37:19.500 --> 00:37:23.760
And there's a historical reason behind that in the, the Pinoche government.

00:37:24.199 --> 00:37:24.199
Sure.

00:37:24.309 --> 00:37:26.360
They send everybody to study in

00:37:26.360 --> 00:37:28.079
Chicago from a GDP per capital.

00:37:28.679 --> 00:37:29.199
Isn't Chile.

00:37:29.840 --> 00:37:30.599
Uh, yes.

00:37:30.860 --> 00:37:32.039
One of the highest ones.

00:37:32.219 --> 00:37:32.960
Yes, exactly.

00:37:33.460 --> 00:37:41.909
And also is the first country, Latin America in it's, uh, human development index, which is in international, uh, rating that, yeah.

00:37:42.030 --> 00:37:45.710
I just wrote an article about Chile for my column of me device online.

00:37:45.710 --> 00:37:49.590
So I, everything is fresh in my head is a very advanced country in many ways.

00:37:50.170 --> 00:37:57.670
And a lot of countries in Latin America, specifically Columbia in 1991, uh, copy or got inspired, okay.

00:37:57.909 --> 00:38:10.059
By the Chilean healthcare system, I a model to, to, to set the regulation of what's now the Columbia healthcare system, which is a top performing healthcare system in Latin America.

00:38:10.920 --> 00:38:27.090
So what I was gonna say is that the O E C D now includes Chile, Columbia, Mexico, Costa Rica just joined the ECD last week, two weeks ago, by the way.

00:38:27.409 --> 00:38:27.409
Wow.

00:38:27.869 --> 00:38:33.250
So all these countries are adopting international guidelines, international standards, how to do things, right?

00:38:33.670 --> 00:38:42.360
So sustainability is one of those things, you know, and other social and political course, of course, and technology science, innovation aspects.

00:38:43.159 --> 00:39:07.829
Uh, so they're adopting best practices around the world by joining the whiskey, which is, to me, I think this is a historical moment in, in the history of Latin America, the Pacific, which is the club of, or the association of O E C D countries in Latin America, is, is putting together a nice block trade block that will make it easier for companies like yours to, to, to enter the region.

00:39:07.889 --> 00:39:08.510
That's amazing.

00:39:08.690 --> 00:39:10.829
So it's, it's, it's amazing development.

00:39:10.900 --> 00:39:15.900
It's really, um, you know, I, I really think great things are, are happening.

00:39:16.139 --> 00:39:28.460
I mean, this, this, this, this market, I think can really, um, rise above, uh, you know, other markets, um, in the, in the next few years with all these things are happening.

00:39:29.210 --> 00:39:30.579
It's really, really fascinating.

00:39:31.500 --> 00:39:31.739
Excellent.

00:39:31.940 --> 00:39:32.420
All right, Jonathan.

00:39:32.960 --> 00:39:35.380
So we are about to end the show.

00:39:36.510 --> 00:39:48.170
The last question that I usually ask my guests is what would you say to the CEO of a medical device company that is just starting to look at Latin America, so place to do trials or to do business commercializing technology?

00:39:48.400 --> 00:39:51.210
What would be your words of wisdom to him or her?

00:39:51.730 --> 00:40:04.699
I, I would say, and, and I say this as, um, someone that has maybe learned this the hard way, I would say, um, think about it, take a decision.

00:40:05.559 --> 00:40:11.250
And if you've decided to go for it, go all in or, or don't go in at all.

00:40:11.690 --> 00:40:11.690
Hmm

00:40:12.090 --> 00:40:12.090
Hmm.

00:40:12.400 --> 00:40:12.690
Yeah.

00:40:12.780 --> 00:40:13.489
Great advice.

00:40:14.010 --> 00:40:14.449
I like it.

00:40:14.849 --> 00:40:17.880
All right, Jonathan, thank you so much for being a guest in our a show.

00:40:17.960 --> 00:40:18.320
I look forward.

00:40:18.840 --> 00:40:19.880
Thank you so much, being a pleasure.

00:40:20.840 --> 00:40:20.840
Awesome.

00:40:21.679 --> 00:40:21.840
Thank you.

00:40:22.280 --> 00:40:22.280
Bye.